Reader Zach's Xbox 360 just suffered its second Red Ring of Death. He dutifully called up Microsoft customer support to get a shipping box to mail his Xbox in for repairs, and instead was told he'd need to find his own box and ship it himself.
My Xbox red-ringed for the second time this weekend. Which is almost a relief after hearing how bad my disc drive was sounding, but not so much after hearing the new policy. I was told that Xbox no longer ships out a box to you and you must find a box to ship it out in. Yeah I guess its not a big deal, but I think it gives them another thing to hold over your head; "We are sorry, Sir, but you didn't back it well enough and it appears the damage was due to shipping, we cannot help you."
[via consumerist.com]
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